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Help Center Quarterly Survey



Class:                     _____                                                     Section:__________


1) I have received help in the Chemistry Drop-In Help Center (circle):


never         a few times over the quarter        once a week          twice a week        more than twice a week


2) If you have circled "never", what is the reason for not attending the Chemistry Drop-In Help Center(circle)?


schedule conflict           lack of time            other:                                                                                                   


If a schedule conflict prevented you from using the Drop-In Help Center, what would have been a better time that would have fit your schedule?_______________________


If you have used the Drop-In Help Center this quarter, please continue:


How would you rate tutors based on the following: (disagree = 0  -----------agree = 5)


3) The level of content knowledge of my chemistry tutor was sufficient.       0      1      2      3      4      5


4) The tutor was able to explain concepts in a way that

      improved my understanding of chemistry.                                                     0      1      2      3      4      5


5) The tutor had a positive and helpful demeanor.                                           0      1      2      3      4      5


Other feedback on the performance of the tutors:                                                                                                         






How would you rate the tutor center (SCI 311) based on the following:   (disagree = 0  --------agree = 5)


6) There was plenty of space for me to work on chemistry concepts

    and assigned problems from my professor.                                                     0      1      2      3      4      5


7) I was promptly served by a tutor within a short period of time.             0      1      2      3      4      5


8) My fellow students and I were able to work productively and

     get support from the tutor when we needed him/her.                             0      1      2      3      4      5


9) The ambient noise level was comfortable and conducive to

     studying my chemistry.                                                                                            0      1      2      3      4      5


Other feedback on the physical aspects of the tutor center:                                                                                       




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10) What motivated your visit to the Help Center, i.e. what did you need help with?

(circle all that apply)


lab calculations         online homework    other homework      test or quiz preparation  


other (please describe)                                                                                                                                                 



11)  Please share any additional suggestions you might have for improving the Chemistry Drop-In Help Center:















Thank you for taking the time to provide us with your feedback –

It’s important to the Chemistry Dept!

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