Monday August 19th at 5:00 PM through Wednesday August 21st 8:00 AM, ITS Telecom and CenturyLink Technical support staff will be on site to perform a software release upgrade on the Ellensburg campus phone switch. The primary switch core will be upgraded to the latest system release and new signaling servers installed as a required part of this upgrade and will provide enhancements to our PBX applications and IP expansion. A 4 hour maintenance window Monday night from 5:00 PM to 9:00 PM is being planned for the initial signaling server cut over and will include a brief initialization and service interruption. Tuesday will involve monitoring the upgraded system and an after hours release upgrade of the backup core. No service outages are expected for this work. To maintain the integrity of the PBX database no telephone changes will be performed from 5:00 PM Monday until 8:00 AM Wednesday. Thank you for your support and please contact Telecom at 3425 or email@example.com if you have any questions or concerns.
Nancy Jackson and Steve Ashbrooks, ITS Telecom Upgrade Team