Training & Development : Supervisor Enrichment Program Workshops

Training Calendar/Registration form

Keys to Supervision: An Orientation for New Supervisors and Managers (2 hours)

This course introduces new supervisors and managers to the basic tools and resources they need to succeed at Central Washington University. Keys to Supervision is a mandatory training program for newly appointed supervisors and managers.

Facilitator: Michael Horne, Human Resources

Keys to Supervision includes:

Employment and labor relations

Training Calendar/Registration form

Ethics: Making the Right Decisions! (2 hours)

The state ethics law applies to staff, supervisors, and family members depending on the situation and circumstance. The law has set ethical standards of behavior for state employees with the expectation that employees will adhere to these standards. This law requires continued ethics training and reminders to assist everyone in applying ethical principles and guidelines.
Facilitator: Margaret Smith, Auditor's Department

Training Calendar/Registration form

Performance Management: Performance & Development Planning - Pt 1 - (4 hours)

In today's fast-changing organization, the need for an effective and meaningful performance management system is mandatory. The increasing legal and human implications of such a system are becoming quite evident. A good performance management system is one of the most powerful managerial tools available. A well-designed and implemented system will assist in preparing job descriptions, succession planning, as well as individual identification of employee skills and talents.

Facilitator: Michael Horne, Human Resources

Training Calendar/Registration form

Providing Effective Corrective Feedback (4 hours)

Often the most important work a supervisor or manager performs is in one-to-one discussions with "problem" employees. These sessions are often concerned with resolving performance problems and/or conflict. Successful resolution of these situations can increase productivity, improve morale, reduce employee turnover and avoid grievances. Giving feedback to employees about their performance and behavior is one of a supervisor's basic tasks. Feedback is necessary for motivating and coaching employees, conducting performance appraisals, administering discipline, and being an effective mentor. Feedback also helps employees grow, develop, and correct mistakes. This class will help the new or inexperienced supervisor conduct effective corrective feedback by focusing on behavior relevant to clearly defined performance expectations.

Facilitator: Michael Horne, Human Resources

Training Calendar/Registration form

Selection Interviewing: Making Better Hiring Decisions (4 hours)

As a supervisor, you are responsible for the "staffing" function of your organization. Most supervisors spend a small percentage of their time conducting selection interviews. Some may only engage in this process once or twice a year. However, this does not lessen the importance of the function. Skills in effective selection interviewing are necessary in order to hire the right person for the job. The goal of this session is to help you improve your interviewing skills.

Facilitator: Michael Horne, Human Resources

Training Calendar/Registration form

Coaching Essentials for Today's Leaders (4 hours & 1-on-1 follow-up)

This program is designed to help managers distinguish between directing, coaching, supporting, and delegating interventions and when to use each, teach managers an interactive coaching model, help them develop coaching skills that can improve the effectiveness of the work team. The program will also provide participants with an opportunity to apply and evaluate coaching skills.

Facilitator: Michael Horne, Human Resources