Training & Development: Supervisor Enrichment Program

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Supervisor Enrichment Program

In today's highly competitive work environment, a well-trained and knowledgeable supervisor is a must. A skilled supervisor can improve morale, lower turnover, and reduce grievances and litigation. A skilled supervisor will communicate well and understand how to create an environment that fosters employee engagement and loyalty.

Day in and day out, no one has more direct control over those who do the work of the organization than the "front-line" supervisor. No one has more immediate impact on production levels or quality of performance, yet too often supervisors fail to receive all the training they need to carry out their important work.

The Supervisor Enrichment Program (SEP) provides strategies and techniques that will make you more effective in completing your day-to-day supervisory responsibilities. As a result of completing the SEP, supervisors will understand the various responsibilities pertaining to supervision within the CWU environment. The SEP covers key supervisory competencies presented in a format that allows participants time to absorb what they've learned and to try out new skills before continuing on to the next session. Supervisors will be provided with strategies and techniques for transitioning from a non-supervisory role to that of a supervisor with responsibility for developing staff.

ATTENTION
Who should attend: All supervisors and managers of classified employees are required to complete a minimum of 24 hours of SEP training. New supervisors and soon-to-be supervisors are required to complete the program within 6 months of being promoted to or hired into their supervisory position at CWU. More experienced supervisors who would like the benefit of formal management training should also attend.

SEP Completion:

Upon completion of the SEP, participants are presented with the Supervisor's Enrichment Program Certificate of Completion in recognition of their achievement.

CLASSES

• Keys to Supervision: An Orientation for New Supervisors and Managers (2 hours)
• Ethics: Making the Right Decisions! (2 hours)
• Performance Management: Performance & Development Planning - Pt 1 - (4 hours)
• Providing Effective Corrective Feedback (4 hours)
• Selection Interviewing: Making Better Hiring Decisions (4 hours)
• Coaching Essentials for Today's Leaders (4 hours & 1-on-1 follow-up)