EAP - Supervisor/Manager Presentations
(All presentations are 1 to 2 hours)
This training will provide supervisors and managers with tools to use the EAP effectively and help manage difficult employee situations. You will discover a step-by-step process to work with employees who are not performing satisfactorily. You will learn what services are offered by the EAP and how to effectively utilize and refer employees to those services.
In response to many new Collective Bargaining Agreements across the state which are requiring training for supervisors and managers in alcohol and drug awareness and reasonable cause testing concerns, the EAP has created a presentation which covers these issues and more.
This workshop is designed to assist the supervisor with his/her job of managing a workplace being faced with layoff and/or absorbing employees who have been laid off from other worksites. Included is education on change and its emotional impact in the workplace as well as the importance of communication during these challenging times.
For those supervisors and managers who want to help employees maximize their achievements, learning to be more assertive is a key skill. Here are some strong tools to help you become a more confident leader and to know how to use assertiveness to improve your employees' productivity.
 Critical Incidents or traumatic events, i.e.: workplace accidents, sudden deaths, natural or man-made disasters that are outside the range of usual human experience can exceed normal coping skills and can produce a high level of reaction. EAP provides an important continuum of services, assisting the workplace management and staff "working through" the impact of the event. These services include consultation, de-escalation, debriefing and follow-up services as appropriate.
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